Exchanges & Returns
Purchased pieces at www.MireiaFuste.com can be exchanged for others whenever they are in perfect condition and we have stock in the shop. If you want to change an item you must request a return to email@example.com and make a new purchase online if you want to exchange an item for another.
The deadline for exchange or refund is 14 days from the date of purchase.
In your message you should state the reasons for the return. Items must be in perfect condition and present its corresponding packaging.
After verifying all data, we send a carrier to pick up your package within 48 hours (wherever possible). To realize the collection, transport company will contact you. If, for any reason, you won’t be able to be the date you proposed, you can contact them directly to change it.
Returns for defective or wrong item are always free. In other cases the buyer will assume all shipping costs.
Remember that we advise you not to swim or to perfume with the jewel on, and there are materials that, by virtue of their unique pieces or handmade, may have variations from the website photos.
Once the return is approved, you will receive the same amount as a payment you made in your purchase. You will receive a confirmation e-mail telling you that the amount will be credited to your account within days. Remember that the reimbursement by credit card always depend on your bank.
MIREIA FUSTÉ reserves the right to refuse returns communicated or sent after the deadline, or products that are not in the same condition in which they were received.